WHAT INFORMATION DOES KidsEmail GATHER?
In order for your family members to use the KidsEmail safe messaging service, you (the parent/guardian) must establish a subscription account with us. During the registration process, we require entry of certain “Personally Identifiable Information” such as your own e-mail address, etc. Once an administrative account has been created, you are then able to create accounts for each child in your household. We ask you to indicate the age (birth-date) and gender of each child. This allows us to set up default settings for the child. This demographic information is also used by our organization to statistically understand our customer base, and to facilitate compliance with child online privacy regulations.
If you have requested to directly receive promotional
information about business partners of KidsEmail, we will send information
to you periodically. As a matter of policy, we do not share your
e-mail address with 3rd parties. All such promotional e-mail,
if any, will come directly from KidsEmail.org.
As noted, if our plans regarding your Personally Identifiable Information change, we will provide you with a prominent notice on our web site, and give you an opportunity to delete your Personally Identifiable Information from our records.
A Special Note about Children
We believe strongly that parents should play an integral part in their child's on-line experience and should monitor that activity to ensure on-line sites are respecting their child's privacy. For additional information on protecting children's privacy, visit: http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.aspl
KidsEmail does not share with promotional partners the Personally Identifiable Information for any child accounts, regardless of age. We do not sell or rent access to children’s e-mail addresses. If permission has been granted by you, we may automatically send a friendly birthday/half-birthday greeting by e-mail to your child. The greeting has no commercial intent.
Your Use of the KidsEmail Web Site.
Your participation in the KidsEmail parental community, and our ability to provide quality customer service depends on our ability to verify account activity. In order to do this, we collect certain information about your Internet connection. Accordingly, each time you login to our service, KidsEmail collects your Internet Protocol (IP) address, and the date and time of your login. Certain other information in the form of “cookies” is stored on your PC to facilitate login.
Your Child’s Use of the KidsEmail Safe e-mail Service.
By using the KidsEmail safe messaging service, your child’s privacy is of course, compromised in order to protect him/her from inappropriate SPAM e-mail (much of which is of a sexual nature) as well as to protect the child from persons with malicious intent. By default, you receive a copy of your child’s correspondence, both incoming and outgoing. You, as parent/legal guardian exercise your right to monitor and control the correspondence of your children, just as you are legally within your rights to intercept postal mail of an unsavory nature and/or from persons of whom you disapprove. We encourage parents to be forthright with their children about this monitoring activity. We believe that children who are old enough to comprehend message filtering should be aware that you are doing so, and that it is for their protection, but we leave the decision to you.
As your children mature and seek some degree of privacy even from their parents, KidsEmail enables you to take yourself out of the loop -- for communication with trusted addresses such as very close friends and relatives. We caution you to utilize this option with the utmost caution. A surprisingly large percentage of children are victimized by trusted family members and friends.
Internet Communication is Inherently Not Secure
The KidsEmail messaging service interacts with other e-mail servers on the Internet via standards-based protocols (namely SMTP, POP3, and TCP/IP). It is inherently exposed to the same privacy risks (with regard to so-called “packet sniffers” and other forms of espionage by hackers and government agencies) as are other standards-based e-mail servers.
Please note -- The KidsEmail client software enables children to “encode” their messages. This encoding is a simple character replacement codex. The alphabet is mapped to itself in reverse order. The encoding is easily decrypted. It is meant only as an amusement for the children using KidsEmail.
Message Storage in the KidsEmail.org Database
In order to provide its safe messaging service, private messages to and from your children flow through our system. Incoming messages are “quarantined” and remain in our database until approved by you, the parent administrator for delivery to your child’s inbox. A similar control mechanism exists for outgoing e-mail. KidsEmail.org does not archive old messages. We remove them from our system shortly after they have been delivered or after 30 days, if unread or not parentally approved. Technical personnel at KidsEmail.org have access to the database for administrative purposes only. We do not have personnel who actively monitor message content. This is a parental responsibility. We may however provide tools that automatically sort messages depending upon a computed likelihood that it is a SPAM message or contains a virus. Such automated filtering is designed to ease the task of parental review, but not substitute for it.
It is possible that hackers may attack the KidsEmail.org web system or intercept web communication across the Internet, and thereby gain access directly or indirectly to personal information and messages. We make a reasonable effort to protect our systems, however web system vulnerabilities and database vulnerabilities are myriad and constantly evolving. There can be no assurance that our system will not be compromised somehow by a malicious or inadvertent attack.
HOW KidsEmail USES INFORMATION IT COLLECTS
As noted, most of the information KidsEmail collects is gathered for purposes of providing you with the KidsEmail service. In addition, KidsEmail may aggregate data it collects on the use of the service to improve and maintain the service, or for broad, demographic marketing activities. Such uses will not disclose any of your Personally Identifiable Information.
The Personally Identifiable Information you provide
to us is currently being used only to allow KidsEmail to correspond
with you (and to send friendly birthday greetings to your children).
KidsEmail’S DATA SECURITY POLICIES
We take special security measures to protect the Personally Identifiable Information that we store. This means, for example, that we use appropriate software and hardware tools to protect our computers against unauthorized access. Passwords are stored in a cryptographically secure format. We also prohibit our employees from accessing your Personally Identifiable Information except on a need to know basis, and even then only under confidentiality agreements. Our engineers review the security measures on a regular basis to update and strengthen these protections.
CHANGING AND DELETING INFORMATION
KidsEmail is committed to ensuring that you have appropriate control over your information. Changing your password, e-mail address and other registration information can be easily changed in the parental control panel.
If you are no longer an accountholder and you would like to delete your Personally Identifiable Information (including your e-mail address), you can send an e-mail request to us. Your Personally Identifiable Information will be deleted unless we are under a legal obligation to retain it.