Author Topic: Replying to an email  (Read 1312 times)

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[email protected]

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Replying to an email
« on: May 20, 2009, 03:02:04 PM »
Just opened up an account for my daughter. She read an email I sent to her (welcoming her to her new email account) and hit 'reply', typed in a message and it will not let her send a response back to me (or anyone for that matter). It is stated invalid email address and can only use a comma (my email address is clearly correct in the 'to' box). can someone help?
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ajandersen

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Re: Replying to an email
« Reply #1 on: May 20, 2009, 04:33:46 PM »
If you can let me know what your daughter's kidsEmail account is and the exact email address that she is trying to send the email too, I'll look into it.

Thanks!
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ajandersen

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Re: Replying to an email
« Reply #2 on: May 22, 2009, 04:30:25 PM »
Thank you for providing the additional information.  I have made some backend changes to fix the issues you are reporting. Please let me know if you need anything else!
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ajandersen

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Re: Replying to an email
« Reply #3 on: May 22, 2009, 04:54:14 PM »
I have added 6 months to your account for reporting this.  Thanks!
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