Author Topic: Unknow Header re: attachment Images  (Read 1408 times)

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[email protected]

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Unknow Header re: attachment Images
« on: July 26, 2009, 11:18:48 AM »
Just started trying Kids email yesterday. Took some pics and sent them as attachments. But, whether they are GIF or JPEG when trying to open the attachment I get:

Can't read file header! Unknown file format or file not found!

Have tried using a number of image viewers, to no avail.


SAM
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ajandersen

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Re: Unknow Header re: attachment Images
« Reply #1 on: July 26, 2009, 04:31:57 PM »
SAM,

I'll take a look at this.  Can you tell me from what email client you are sending your attachments? For example, are you using hotmail, gmail, Outlook, etc.

Thanks.
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[email protected]

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Re: Unknow Header re: attachment Images
« Reply #2 on: July 26, 2009, 07:54:24 PM »
Quote from: ajandersen on July 26, 2009, 04:31:57 PM
SAM,

I'll take a look at this.  Can you tell me from what email client you are sending your attachments? For example, are you using hotmail, gmail, Outlook, etc.

Thanks.



HOTMAIL


Sam
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ajandersen

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Re: Unknow Header re: attachment Images
« Reply #3 on: August 21, 2009, 05:22:11 PM »
Sam,

I have looked into the situation regarding your child's attachment. I believe that I found the issue in the code on our end and have fixed it. Please try again and let me know if you still see any problems.

Thanks!
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