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[dah314159@yahoo.com]

Hi.  The system will not allow me to register my child for an account.  After I sign in and click on the link to add a child, the system kicks me back out to the log in page again.  So, I'm trapped in a loop.  Can you correct this error?

[ajandersen]

I am having trouble reproducing the error that you're talking about.  I have logged into your account and successfully added a test user (which I have now deleted).  Can you logout and login and then try again?

If you keep getting the problem, please let me know!  I will do whatever I can to help you with this issue.

[dah314159@yahoo.com]

Hi.  I'm still having the problem.  I logged out and logged back in several times, but when I attempt to add a child, I get kicked out to the login screen.  I'm using internet explorer 7 and windows xp.

[dah314159@yahoo.com]

Hi again.  I still can't register my child, so I assume you can't correct the error.  Unless I hear from you shortly, I'm giving up.

[ajandersen]

I have responded to you via email to see if we can track this problem down together.

[Tookies20@yahoo.com]

I am having this same problem right now

What do I do?!

[ajandersen]

Thank you for your question.  Can you go to this URL and let me know what the results are:
http://www.kidsemail.org/detectSettings.php

If you could copy/paste the results and send them to me in an IM, that would be great.