Author Topic: Cancelled - but still being Billed  (Read 85 times)

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Cancelled - but still being Billed
« on: December 12, 2011, 06:57:31 PM »
Hi,

I canceled my service last month & I was still charged in November & again in December - can you please credit me the $9.90 for the misbilling?

Thanks,
Mark
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ajandersen

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Re: Cancelled - but still being Billed
« Reply #1 on: December 14, 2011, 06:19:51 PM »
You bet.  As you have deleted your account, I cannot seem to look up your payment information.  Can you send your first and last name to [email protected]? I'll use that to attempt to locate your subscription with our payment processor and get this resolved.

Thanks!
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