Author Topic: account suspended  (Read 275 times)

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jvhoover@iglide.net

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account suspended
« on: February 22, 2010, 04:12:45 PM »
I am set up on auto payment.  You all set the payment date.  The amount hit my account today 2/22, however, the account says it was suspended on 2/21.  Please re-activate our account and adjust the auto withdrawal from my account so this does not happen again.

It is very frustrating as I need a password email for one of my childrens homeschool typing websites.  I am unable to retrieve this password since we are not allowed into our account.

Thank you,
Vanessa
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ajandersen

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Re: account suspended
« Reply #1 on: February 22, 2010, 05:41:58 PM »
I have looked at your account and verified what you have said.  I have reset your account and it should be active again.  I will look into this further to see why this happened.

Thanks for your feedback!
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