Author Topic: Registering Child's Email  (Read 2897 times)

0 Members and 1 Guest are viewing this topic.

[email protected]

  • Newbie
  • *
  • Posts: 4
    • View Profile
Registering Child's Email
« on: October 25, 2009, 07:52:01 PM »
Hi.  The system will not allow me to register my child for an account.  After I sign in and click on the link to add a child, the system kicks me back out to the log in page again.  So, I'm trapped in a loop.  Can you correct this error?
Logged

ajandersen

  • Administrator
  • Full Member
  • *****
  • Posts: 241
    • View Profile
Re: Registering Child's Email
« Reply #1 on: October 25, 2009, 08:05:39 PM »
I am having trouble reproducing the error that you're talking about.  I have logged into your account and successfully added a test user (which I have now deleted).  Can you logout and login and then try again?

If you keep getting the problem, please let me know!  I will do whatever I can to help you with this issue.
Logged

[email protected]

  • Newbie
  • *
  • Posts: 4
    • View Profile
Re: Registering Child's Email
« Reply #2 on: October 26, 2009, 06:25:58 PM »
Hi.  I'm still having the problem.  I logged out and logged back in several times, but when I attempt to add a child, I get kicked out to the login screen.  I'm using internet explorer 7 and windows xp.
Logged

[email protected]

  • Newbie
  • *
  • Posts: 4
    • View Profile
Re: Registering Child's Email
« Reply #3 on: October 30, 2009, 06:08:17 PM »
Hi again.  I still can't register my child, so I assume you can't correct the error.  Unless I hear from you shortly, I'm giving up.
Logged

ajandersen

  • Administrator
  • Full Member
  • *****
  • Posts: 241
    • View Profile
Re: Registering Child's Email
« Reply #4 on: November 03, 2009, 01:08:52 PM »
I have responded to you via email to see if we can track this problem down together.
Logged

[email protected]

  • Newbie
  • *
  • Posts: 1
    • View Profile
Re: Registering Child's Email
« Reply #5 on: December 30, 2009, 04:53:51 PM »
I am having this same problem right now

What do I do?!
Logged

ajandersen

  • Administrator
  • Full Member
  • *****
  • Posts: 241
    • View Profile
Re: Registering Child's Email
« Reply #6 on: December 30, 2009, 05:23:33 PM »
Thank you for your question.  Can you go to this URL and let me know what the results are:
http://www.kidsemail.org/detectSettings.php

If you could copy/paste the results and send them to me in an IM, that would be great.
Logged