Author Topic: Daughter's New Account Not Receiving Emails  (Read 1226 times)

0 Members and 1 Guest are viewing this topic.
Daughter's New Account Not Receiving Emails
« on: April 12, 2010, 08:50:16 PM »
Hi --

We joined Kidsemail about a week ago.  I added my own e-mail to my daughter's contact list, and sent her several e-mails; she didn't receive any of them.  I then tried to e-mail her from my office account, but she didn't receive them either.  What am I doing wrong?

Thanks!
Logged

ajandersen

  • Administrator
  • Full Member
  • *****
  • Posts: 241
    • View Profile
Re: Daughter's New Account Not Receiving Emails
« Reply #1 on: April 12, 2010, 10:11:59 PM »
I have looked at your account and found that your daughter has a space in her email address, which is not valid.  I have changed your daughter's email address to be what it was before, without the space.

I have modified the code on our end to check to make sure that new child accounts are not allowed to have spaces.

I have given you an additional free month (for a total of two free months) for finding this bug.  Thanks for the feedback!
Logged

[email protected]

  • Guest
Re: Daughter's New Account Not Receiving Emails
« Reply #3 on: April 16, 2010, 08:57:32 AM »
i just made me one and i dont know to make one for my kid. can you help me?
Logged